Improving Operational Efficiencies for MSPs

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Josys - Improving operational efficiencies for MSPs

In the rapidly evolving world of information technology, Managed Service Providers (MSPs) are on the front lines, navigating an ever-complex landscape. MSPs face various challenges with the daunting task of managing multiple clients’ IT infrastructures. The job is anything but straightforward, from ensuring seamless operations to maintaining tight security across diverse systems. The complexity is further compounded when they manage various software and hardware resources across clients, each with unique configurations and requirements.

Amidst this intricate web of responsibilities, the introduction of Josys marks a turning point in how MSPs operate. Josys emerges as a beacon of simplification in a sea of complexity. It’s not just another tool; it’s a comprehensive SaaS and Device Management Platform designed for the specific needs of MSPs. 


The Need for a Centralized SaaS and Device Management Platform

Historically, MSPs have relied on a patchwork of solutions to manage their clients’ IT needs. Many times it involves juggling multiple spreadsheets, disparate tools, and manual processes, leading to inefficiencies and increased chances of errors. These traditional methods may seem familiar but are far from optimal in today’s fast-paced, data-driven environment. They consume valuable time and leave MSPs vulnerable to security risks, as managing access and data across multiple platforms can be cumbersome and error-prone.

Josys stands out by making complex IT management tasks more manageable, ensuring that MSPs can focus more on delivering value to their clients rather than getting bogged down in administrative details. This shift enhances operational efficiency and opens new avenues for MSPs to add strategic value to their client engagements.


Key Features and Benefits of Josys for MSPs

  • 360° Control of SaaS Licenses
    One of the most significant advantages of Josys is the degree of control it offers MSPs. With its comprehensive dashboard, MSPs gain complete visibility over their clients’ software and hardware portfolios. This 360° control goes beyond mere oversight; it enables proactive management of IT resources. MSPs can easily visualize licenses and subscriptions across clients, monitor usage trends, and make informed decisions. This level of transparency ensures that every software license and hardware device is accounted for and utilized optimally, eliminating wastage and ensuring that every IT resource delivers its maximum potential.
  • Automation in Provisioning
    Josys excels in streamlining the provisioning process during new employee onboarding requests, a critical aspect of IT management services. The platform automates the traditionally labor-intensive tasks involved in provisioning applications during employee onboarding and deprovisioning during offboarding. Josys seamlessly integrates with employee and HR systems to easily merge and assign licenses to employees and gives insight into under utilization. Automated and scheduled  provisioning in bulk also ensures that new employees have immediate access to the necessary tools and resources while guaranteeing that access is revoked promptly when an employee leaves, thus maintaining security and compliance for the MSP’s client.
  • Cost Efficiency
    In the complex world of IT management, it’s easy for underutilized resources to go unnoticed. Josys addresses this by providing tools to identify and eliminate wasteful expenditure on underutilized subscriptions. This feature is especially crucial for MSPs managing multiple clients, where oversights can lead to substantial unnecessary costs. By analyzing usage data, Josys helps MSPs pinpoint opportunities for cost savings, allowing them to optimize their own and their clients’ IT spending. This benefits the MSP’s operational costs and adds value to their client relationships by demonstrating a commitment to cost efficiency.
  • Enhanced Security
    Security is a paramount concern for MSPs, given the sensitive nature of managing access to company data. Josys fortifies this aspect by providing efficient tools for managing access permissions. The platform ensures that only authorized personnel access critical systems and data, significantly mitigating the risk of security breaches. Furthermore, Josys can identify shadow IT of non-managed MSP applications to better centralize access and secure company data. This centralized approach to security management simplifies compliance with various data protection regulations, making it easier for MSPs to meet client audit requests. 
  • Comprehensive Integrations
    Josys integrates with widely used employee systems like Google Workspace, Microsoft Azure, and BambooHR, and has integrations with hundreds of popular applications such as Adobe, Zoom, Slack, HubSpot, and AWS. These integrations allow MSPs to instantly merge their clients’ employee data with their purchased and assigned app licenses. With Josys MSPs are able to reduce manual processes, automate employee provisioning, and deliver their clients insights into real-time utilization.  

Josys’ Commitment to MSPs

The recent entry of Josys into the global market marks a big step in its global expansion strategy. By entering into one of the world’s largest and most competitive markets, Josys is poised to bring its innovative SaaS and device management solutions to a broader audience. This move indicates Josys’s commitment to adapting and evolving in response to diverse market needs and challenges. For MSPs, this expansion means access to a tool designed to streamline and enhance their IT management capabilities.

Understanding the unique challenges MSPs face, Josys is dedicated to developing solutions tailored to their needs. This involves providing an efficient platform that addresses the general demands of IT management and customizing features to suit the specific workflows and challenges of MSPs. By engaging closely with MSPs, especially in the U.S. market, Josys is positioning itself as a partner attuned to the nuances of MSP operations. 


Partnership and Feedback Initiative

Collaboration with MSPs

Josys recognizes the importance of collaboration and feedback in developing solutions that truly meet the desires and needs of MSPs. In line with this, Josys has launched an innovative Design Partner Program, specifically for MSPs. This program invites MSPs to use Josys for free for up to 12 months. The objective is simple yet profound: to gather valuable feedback from those on the front lines of outsourced IT management. This feedback loop is not just a means for Josys to fine-tune its platform but is also a testament to its commitment to understanding and addressing the real-world challenges MSPs face.

The mutual benefits of this partnership initiative are substantial. For MSPs, this is an opportunity to experience firsthand the efficiencies and enhancements Josys brings to SaaS management without any financial commitment. It allows them to explore the platform’s features, assess its impact on their operations, and provide input that could shape its future development. For Josys, this initiative offers invaluable insights into the MSP market, helping to refine and tailor their offerings to suit the needs of these professionals better. It’s a symbiotic relationship, fostering a culture of continuous improvement and innovation.



Josys stands out as a revolutionary SaaS and device management platform that promises to transform how MSPs manage IT infrastructure. With its comprehensive control and visibility, automation of provisioning processes, cost-efficiency in managing subscriptions, and enhanced security measures, Josys is poised to become an indispensable tool in the MSP toolkit. The platform’s commitment to integration and compatibility and its tailored approach to meeting the specific needs of MSPs in the U.S. market further solidifies its position as a forward-thinking, solution-oriented partner.

To Managed Service Providers looking to elevate their IT management capabilities, the invitation is clear: experience the transformative power of Josys. Sign up here to gain free access to Josys for up to 12 months and contribute to shaping a specifically designed platform with your needs in mind.

Ready to get started?

Interested in gaining 360o control over your software and hardware? Sign-up for a free Josys SaaS & device management account to transform your IT operations.