Challenges
The significant growth of H.I.S. also means an expansion in its IT portfolio. However, this expansion in their I.T. portfolio has also posed some management challenges, which include:
- Inadequate SaaS Management: The company-wide management of SaaS applications fell short, leading to an increased risk of shadow I.T.
- Asset Management Team Misalignment: The new asset management team had trouble understanding and fulfilling. its intended duties and responsibilities.
- Lack of Unified I.T. Governance: Without a clear plan for managing I.T. and keeping things in check internally, there were risks to data security and how smoothly daily operations were run.
Solutions
To tackle these issues, H.I.S. teamed up with Josys to put in place a complete solution for managing their I.T. assets:
- Centralized SaaS Management: Josys offered a single platform to handle all the organization’s SaaS apps, cutting down on hidden I.T. usage and ensuring every software is accounted for and used effectively.
- Strengthened Internal Control and I.T. Governance: The implementation of Josys helped reinforce the company’s internal control and I.T. governance frameworks, ensuring that best practices and compliance requirements manage I.T. assets.
- Empowered Asset Management Team: Thanks to Josys, the asset management team had the tools and knowledge to shift from day-to-day operational tasks to becoming a strategic unit focused on getting the most value out of I.T. assets.
Results
The partnership with Josys yielded significant benefits for H.I.S.:
- Unified Direction for SaaS Management: Despite multiple organizational units, Josys helped establish a clear direction for SaaS management, ensuring consistency and coherence in I.T. asset management practices across the company.
- Early Detection of Account Management Lapses: Josys enables H.I.S. to quickly spot and rectify any shortcomings in account management, safeguard against security threats, and promote the effective deployment of I.T. resources.
- Optimized I.T. Asset Utilization: The valuable insights from Josys helped the asset management team make intelligent choices, use I.T. resources better, and identify fresh business opportunities.
Conclusion
Working with Josys has wholly changed how H.I.S. manages its I.T. assets, helping the company use them to grow the business. By organizing SaaS tools better and straightening internal rules, H.I.S. is now set up for more innovation and growth in the travel and hotel industry, ready to tackle whatever comes its way.
