How Dely Saved 80% of Time Spent on IT Operations Using Josys

Dely Co., Ltd. is a leading Japanese company renowned for developing Kurasil, Japan's No. 1 recipe video platform. With a vision encapsulated in the motto "BE THE SUN," Dely has diversified its business significantly, aiming to bring innovation and agility to various sectors. This ambitious growth, however, introduced complexities into its information systems, making efficient management a significant challenge.

The Challenge

• Limited IT Resources: Dely struggled with managing intricate information systems with just two individuals, Mr. Yamada and Mr. Goto. This limited manpower posed challenges in handling the complexity of their IT infrastructure.
  
  
• Planning and Budgeting Challenges: The responsibilities of planning, budgeting, and provisioning SaaS accounts became burdensome for Dely. This led to inefficiencies in resource allocation and budget management.
  
  
• Tracking Employee Devices and SaaS Accounts: Dely faced difficulties tracking employee devices and SaaS accounts. This lack of visibility led to inefficiencies and internal communication challenges within the organization.

Implementing Josys

To address these challenges, Dely turned to Josys, a comprehensive IT outsourcing solution that offered a one-stop service from kitting to IT device ledger management. Josys proved to be a game-changer for Dely in several key areas:

Visualization of Assets

Josys helped Dely move from manual spreadsheets to a more organized ledger system. This change made it easier for Dely to manage its devices and IT assets, reducing costs and simplifying internal processes.

One-Stop Service

Josys provided Dely with a full-service kitting and IT device ledger management solution. By seamlessly integrating with Dely's existing processes, Josys optimized management practices, making them more efficient and cost-effective.

SaaS App Integrations

Josys integrated with various SaaS applications, such as Slack, to facilitate a smoother onboarding process for new employees. This integration improved overall efficiency and collaboration within the organization.

Transformative Changes

The implementation of Josys brought about transformative changes in Dely's IT operations:

80% Reduction in Time Spent by IT

With Josys handling the day-to-day IT operations, Dely saw a significant reduction in the time spent on IT-related tasks. This allowed the company to redirect its focus towards core activities, enhancing productivity and driving growth.

Transparent Device Management

Josys introduced a clear and transparent ledger system for tracking devices and accounts, reducing confusion and inefficiencies within the organization. This clarity improved communication and collaboration among employees, further enhancing productivity.

Quality Outsourcing

Despite the complexity of its operations, Dely found that Josys could deliver high-quality kitting and IT outsourcing services without compromising on standards. This ensured that Dely's IT operations remained efficient and effective, even as the company grew.

Conclusion

Dely's experience with Josys showcases the transformative power of targeted IT outsourcing solutions. By choosing Josys, Dely could streamline its IT operations, improve efficiency, and free up essential resources for more strategic endeavors.

Josys offers a flexible and efficient solution for companies facing similar challenges tailored to specific needs, enabling growth, agility, and a sharper focus on core business objectives. If you want to learn more about how Josys can help your organization save time on IT operations, contact us for a demo here.