Blogs

Boosting Identity Governance: Reporting, Audit-Readiness, and Unified Visibility

Our February updates introduce powerful ROI dashboards, device report updates, and expanded data integrations designed to transform how you visualize, manage, and prove the value of your IT operations. Let’s dive in.

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New Feature Releases

New Dashboard ROI Metrics

The new ‘Dashboard’ experience gives you an instant snapshot of the metrics that matter most - Overall Time Saved and Security Risks Averted.

You can now quickly see the impact of your governance actions, then drill down to understand what’s driving results:

• Overall Time Saved: Calculates the time saved from automated provisioning, access reviews, and app discovery
• Security Risks Averted: Calculates the number of shadow users detected and accounts reviewed

Additionally, the dashboard provides key operational insights at a glance:  

• Key metrics like User Profiles, Managed Apps, Discovered Apps, and Total Devices
• SaaS Management Score that measures your SaaS efficiency and identity security posture, with targeted recommendations to improve it.

The new Dashboard helps IT admins and MSPs showcase value, prioritize risks, and deliver outcomes at pace.

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Feature Enhancements

Device Usage Reports

Keeping track of device allocation just got easier. The Device Overview tab provides a bird’s-eye view of devices across your organization, including in-use, available, and decommissioned devices. Filter by OS or user attributes like department and work location to quickly spot trends, identify gaps, and make smarter decisions. Easily export these views into a structured CSV in seconds.

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Access Assignee details & export custom views from Device Listing page

Managing assets just got more comprehensive and easier. The Device Listing page now includes the assignee’s name, department, and work location, giving IT admins better visibility into device distribution across teams and sites.

Additional enhancements include: 

• Filter by the new assignee field
• Export your filtered view into a CSV report
• Include assignee attributes in exports

Whether you’re preparing for audits, reviewing department-level allocations, or generating location-specific device inventories, Josys device management delivers the precision and speed your IT operations demand.

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New User Profile & Device Data Sources Added

• freee HR as an external user profile data source - You can now configure freee HR as a primary source of user profiles in Josys, ensuring centralized visibility for your identities.
• NinjaOne as an external device data source - With this integration, you can now sync device data hosted on NinjaOne MDM directly into Josys based on their configuration, gaining immediate, centralized visibility. The integration also unlocks richer device attributes for better context and decision-making, while flexible sync settings ensure everything aligns with your operational and security needs. 

Explore these new features, and please share your feedback. It helps us bring you a better Josys experience, continuously.

In our conversations with IT teams and MSPs, a common frustration surfaces: While most organizations rely on Microsoft 365 or Azure AD as their primary identity source for authentication, IT professionals often do not maintain key employee attributes like department or employment status within those systems. Instead, these crucial details typically reside in separate HRMS tools (like SmartHR), leading to identity fragmentation which creates critical gaps in visibility and slows down access management.

Let’s look at how this fragmentation hinders effective Identity Governance and Administration (IGA):

Frustrations with Current Identity Data Source Management

1. The Chaos of Fragmented Systems

Your IT or security team is constantly pulled into time-consuming, manual reconciliation efforts just to confirm who a user is and what their true access level should be. Because identity data is spread across your HRIS, Active Directory, and various cloud applications, you never achieve a single, unified, and complete view of a user's attributes or their history. This effort is non-scalable, prone to errors, and a constant drain on productivity.

2. Slow Security: When Governance Becomes a Risk

Disconnected identity data slows down every security function, which ironically, increases your risk exposure. This leads directly to delayed provisioning and, more dangerously, delayed deprovisioning. That gap creates orphaned and over-privileged accounts, user accounts that remain active and accessible long after a role change or termination. These accounts are low-hanging fruit for attackers and a primary cause of internal data leaks.

Eventually, when the underlying data is unreliable, your mandated access reviews become manual and ad hoc. They demand significant time without providing a high degree of assurance that your access controls are truly secure.

3. The Audit Headache: Compliance at All Costs

The culmination of fragmented data and slow governance is a near-paralysis when faced with audits (e.g., SOC 2, HIPAA, GDPR).

Auditors require a clear, verifiable chain of custody for all access decisions. Disconnected systems ensure you can only provide incomplete context, forcing time-intensive scrambling to correlate data across multiple systems to satisfy the request. Identity is constantly changing, leading to HR-IT misalignment that breaks the audit trail. For MSPs, this process is exponentially harder when trying to manage governance across dozens of clients.

Our Solution for Seamless Identity Data Synchronization

We hear you! Hence, we didn't just build a solution, we built the feature you asked for that seamlessly bridges this exact identity gap.

Until now, Josys only integrated a single data source as the primary source of truth. With this new capability, we eliminate that single-source limitation by allowing you to integrate a secondary external data source (EDS) (like HRMS tools) to automatically enrich and reconcile your user profiles.

This isn't just two separate syncs, it's smart consolidation:

1. Attribute-Level Mapping: You can now configure precise mapping to pull the best data for each specific attribute. For example, pull the User ID from your IdP and the Department/Employment Status from your HRMS.
2. Automatic Reconciliation: Josys auto-syncs data from both systems, ensuring every profile is complete and accurate without manual intervention.

The Payoff: A Unified Pane of Identity

The immediate benefit is a unified identity pane that provides a consolidated, accurate view of all user attributes.

This new capability directly translates into three major gains for your team:

• Definitive Single Source of Truth (SSOT): Josys becomes the verified SSOT, giving you absolute confidence in the data driving your access decisions.
• Time and Cost Savings: Say goodbye to spending hours manually reconciling profiles across disparate systems.
• Enhanced Security and Compliance: Accurate, real-time data from two sources ensures faster deprovisioning and better compliance readiness for audits. It also unlocks autonomous workflows that rely on additional attributes to facilitate the employee lifecycle.

Ready to ditch manual data checks and step up your Identity Governance workflows? Book a demo for an enhanced multi-source sync today!

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For IT Administrators and Managed Service Providers (MSPs), the pain isn't just managing SaaS - it's closing the SaaS Management Gap. Your existing API-limited solutions offer incomplete coverage of your organization’s SaaS stack.

This forces you into operationally inefficient manual processes, accessing each application individually for administration. For MSPs and large enterprises, this severely limits scalability.

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The Result - Fragmented Identity Governance

The lack of comprehensive coverage leads directly to fragmented Identity Governance and Administration (IGA):

• App Access Blind Spots: Critical user access and privilege data remain siloed within individual application admin panels, creating security gaps.
• Inability to Enforce Least Privilege: You have limited visibility into application usage, user privileges, or license allocation across the entire stack, preventing you from enforcing essential security principles.
• Siloed & Slow Lifecycle Management: Provisioning and de-provisioning workflows cannot be centrally performed, resulting in delayed, error-prone user lifecycle management.

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The Solution? - Josys' AI Integration Builder

We know firsthand how much time is lost fighting the rigidity of traditional, API-only integrations and the chaos of incomplete coverage. That’s why we built the AI Integration Builder (Patent Pending).

This AI-powered, no-code framework democratizes the SaaS integration process. Unlike existing platforms that rely solely on API-based integrations, this innovation allows end users to independently create connections to virtually all web-based SaaS applications using a Do-It-Yourself (DIY) approach within the Josys platform.

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How the AI Integration Builder Delivers Control?

1. Universal Training: The framework uses a one-time training session via Josys' browser extension to capture the exact user journey (login, navigation, data selection). The training process is highly intuitive and takes few minutes to perform and complete.
2. Unified Visibility: Once trained, it leverages Robotic Process Automation (RPA) to reliably replay the steps, while simultaneously using Artificial Intelligence (AI) to map out the underlying DOM selectors in the backend.This provides a unified view of user details from these applications including access, identities, licenses, and privileges right within the Josys platform.

"The AI Integration Builder democratizes connectivity. Built for IT teams, it is one of our key inventions that leverages AI & RPA to maximize coverage & centralize governance over their entire SaaS stack." - Mahabaleshwar Bhat, CTO - Josys

By integrating all your disparate SaaS applications within Josys, you achieve comprehensive, unified management of the entire SaaS stack. This helps eliminate reliance on error-prone spreadsheets or third-party platforms with limited coverage, enabling you to finally monitor user lifecycle properly.

Ready to gain comprehensive, unified management of your entire SaaS stack and move from chaos to control? Try AI Integration Builder now - Request Your Demo Here!

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