Blogs

Josys, the AI-Powered Identity Governance Platform, continues to gain recognition in the G2 Spring 2026 Grid Reports, earning the #1 position in G2’s Momentum Grid® for SaaS Management Platforms (SMP) for the third consecutive time.

Josys was also named a Leader, being recognised and ranked across 75 categories and awarded 25 badges. More than industry accolades, these G2 Spring 2026 achievements underscore Josys’ proven impact on identity governance for IT teams and MSPs. 

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Recognition from Customers

Josys has maintained an overall G2 Review rating of 4.4/5 based on 104 reviews as of March 17th, 2026. The rankings reflect a consistent pattern in how customers describe Josys: better visibility into who has access to what, and less manual burden on IT teams and MSPs.

“We were able to manage our information systems operations centrally, which significantly improved our overall operational efficiency. The support from our account representative was consistently attentive, responsive, and reliable, making it easy to address questions and move forward with confidence.” – Verified User in Financial Services

“I am most pleased with the ability to centrally visualize the management status of SaaS accounts and IT assets associated with joining, leaving, or transferring within the company. It allows us to instantly understand who is using which SaaS with what permissions, enabling us to standardize and streamline IT management, which tends to become personalized. The ability to simultaneously strengthen governance and reduce operational burden is a significant advantage.” – Verified User in Real Estate

These aren't isolated wins. Across 600 clients, IT professionals describe the same outcome: less complexity, more control.

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What’s Next at Josys? 

Looking ahead, Josys will continue advancing its vision of Autonomous Identity Governance by delivering new capabilities that further simplify IT operations and strengthen security posture. The company remains focused on rapid, customer-driven innovation, with frequent feature releases and platform enhancements. From deeper AI automation to expanded integrations and enhanced governance controls, Josys is committed to bringing even greater efficiency, visibility, and value to IT teams and MSPs worldwide.

The momentum is real. And it's only getting started. Book a demo to learn more.

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About Josys:

Josys is the Automated Identity Governance and Administration (IGA) Platform designed to simplify how IT works. Trusted by IT teams and Managed Service Providers (MSPs), Josys delivers complete visibility and control over every user, application, and access permission within their identity perimeter.  By automating critical workflows, including access review audits, lifecycle management, shadow IT detection, and license optimization, Josys transforms complex access policies and governance into seamless, autonomous processes that drastically reduce security risks, optimize spend, and unlock true operational efficiency. For more information, visit josys.com

These new features give IT teams better visibility and control across apps, devices, and workflows. With new reporting capabilities and smarter automation, managing your SaaS environment just got a lot more efficient.

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New Feature Releases

Audit-Ready Reports for SaaS, Licenses & Devices

The new Reporting Module in Josys unifies app usage, license data, security insights, and device inventory into a single, visual dashboard across SaaS Security, License Optimization, and Device Management. Users can switch views, export reports (CSV, XLS, PDF), and control access with RBAC.

Key reports include:

• App Discovery - View your SaaS landscape by risk and category
• Shadow Users - Identify unmanaged users and take action quickly
• App Rationalization - Detect redundant tools and optimize your stack
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Together, these insights help teams make faster, more informed decisions and strengthen SaaS governance.

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Unified Device View Across All Your MDM Platforms

Organizations using both Microsoft Intune for Windows devices and Jamf for Apple devices often face fragmented asset visibility across multiple systems.

Josys now integrates with any 2 MDMs (Intune, Jamf, NinjaOne etc.) at once to automatically ingest device data and bring Windows and Apple assets into a single, unified dashboard. IT admins can view inventory, track device ownership, and monitor compliance across both ecosystems without switching tools.

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One Prioritized Hub for Every Critical IT Action

Introducing the Action Centre, a centralized hub where IT admins can view, prioritize, and act on tasks across their SaaS environment. 

It surfaces key opportunities such as resolving shadow accounts, removing underutilized licenses, and classifying discovered apps. Each action shows the required step, associated app context, severity level, and a direct CTA (e.g., Automate, Deprovision, Classify).

Accessible via a dedicated ‘Action Center’ tab, admins can track task progress, ignore items when needed, and focus only on relevant actions.

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Automated Governance for Discovered Apps

Josys workflows now extend to discovered apps - automatically classifying them based on usage, risk, or compliance, and triggering actions like sending email, creating JIRA tickets, or customizing HTTP requests in real time.

This means faster response to unauthorized usage, consistent policy enforcement, and far less manual overhead for IT teams.

Note: Discovered Apps are applications automatically identified across your environment by Josys’s AI-powered discovery engine, but have not yet been integrated for governance and management.

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Feature Enhancements

Run Workflows Exactly When You Need It

Admins can now run onboarding and offboarding workflows before, on, or after key dates, choose the exact time of execution, and automate license optimization based on last usage.

The result is more precise, reliable automation that ensures workflows run exactly when needed, without manual intervention or missed actions.

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Webhooks to Trigger Automation Workflows Based on User Attributes

With Webhook-triggered workflows, Josys can now act the moment something happens in your ecosystem. Whether it’s kicking off onboarding after background verification, provisioning access when an ITSM ticket is approved, or instantly revoking access when a security threat is detected, everything happens in real time, without waiting on native triggers.

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Our Commitment Moving Forward

This March release represents our continued commitment to provide a more integrated and automated IT management experience. By bridging the gap between identity governance, SaaS, and device management, Josys continues to empower IT teams to work smarter and more securely. Book a demo to learn how Josys can help simplify your IT processes. 

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In our conversations with IT teams and MSPs, a common frustration surfaces: While most organizations rely on Microsoft 365 or Azure AD as their primary identity source for authentication, IT professionals often do not maintain key employee attributes like department or employment status within those systems. Instead, these crucial details typically reside in separate HRMS tools (like SmartHR), leading to identity fragmentation which creates critical gaps in visibility and slows down access management.

Let’s look at how this fragmentation hinders effective Identity Governance and Administration (IGA):

Frustrations with Current Identity Data Source Management

1. The Chaos of Fragmented Systems

Your IT or security team is constantly pulled into time-consuming, manual reconciliation efforts just to confirm who a user is and what their true access level should be. Because identity data is spread across your HRIS, Active Directory, and various cloud applications, you never achieve a single, unified, and complete view of a user's attributes or their history. This effort is non-scalable, prone to errors, and a constant drain on productivity.

2. Slow Security: When Governance Becomes a Risk

Disconnected identity data slows down every security function, which ironically, increases your risk exposure. This leads directly to delayed provisioning and, more dangerously, delayed deprovisioning. That gap creates orphaned and over-privileged accounts, user accounts that remain active and accessible long after a role change or termination. These accounts are low-hanging fruit for attackers and a primary cause of internal data leaks.

Eventually, when the underlying data is unreliable, your mandated access reviews become manual and ad hoc. They demand significant time without providing a high degree of assurance that your access controls are truly secure.

3. The Audit Headache: Compliance at All Costs

The culmination of fragmented data and slow governance is a near-paralysis when faced with audits (e.g., SOC 2, HIPAA, GDPR).

Auditors require a clear, verifiable chain of custody for all access decisions. Disconnected systems ensure you can only provide incomplete context, forcing time-intensive scrambling to correlate data across multiple systems to satisfy the request. Identity is constantly changing, leading to HR-IT misalignment that breaks the audit trail. For MSPs, this process is exponentially harder when trying to manage governance across dozens of clients.

Our Solution for Seamless Identity Data Synchronization

We hear you! Hence, we didn't just build a solution, we built the feature you asked for that seamlessly bridges this exact identity gap.

Until now, Josys only integrated a single data source as the primary source of truth. With this new capability, we eliminate that single-source limitation by allowing you to integrate a secondary external data source (EDS) (like HRMS tools) to automatically enrich and reconcile your user profiles.

This isn't just two separate syncs, it's smart consolidation:

1. Attribute-Level Mapping: You can now configure precise mapping to pull the best data for each specific attribute. For example, pull the User ID from your IdP and the Department/Employment Status from your HRMS.
2. Automatic Reconciliation: Josys auto-syncs data from both systems, ensuring every profile is complete and accurate without manual intervention.

The Payoff: A Unified Pane of Identity

The immediate benefit is a unified identity pane that provides a consolidated, accurate view of all user attributes.

This new capability directly translates into three major gains for your team:

• Definitive Single Source of Truth (SSOT): Josys becomes the verified SSOT, giving you absolute confidence in the data driving your access decisions.
• Time and Cost Savings: Say goodbye to spending hours manually reconciling profiles across disparate systems.
• Enhanced Security and Compliance: Accurate, real-time data from two sources ensures faster deprovisioning and better compliance readiness for audits. It also unlocks autonomous workflows that rely on additional attributes to facilitate the employee lifecycle.

Ready to ditch manual data checks and step up your Identity Governance workflows? Book a demo for an enhanced multi-source sync today!

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