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Imagine your IT systems running smoothly, and then suddenly, a security breach or performance drop occurs. Often, the hidden culprit is configuration drift—an issue where system configurations deviate from their intended state due to untracked or unauthorized changes.

Configuration drift occurs when a system's configuration no longer aligns with its baseline, typically due to manual changes, software updates, or undocumented patches. Over time, this can lead to inconsistencies, security vulnerabilities, and operational inefficiencies, particularly in multi-cloud or hybrid environments.

This post will explore the five most common configuration drift issues and provide practical steps to prevent them, ensuring your IT environment remains stable and secure.

Common Configuration Drift Issues

1. Inconsistent Environments

Inconsistent environments are a key issue caused by configuration drift. Deployment failures and bugs can arise when development, staging, and production environments aren’t synchronized. For example, an undocumented change in the development environment could lead to critical errors when the same application is deployed in production.

2. Security Vulnerabilities

Configuration drift introduces security vulnerabilities. Untracked changes, even minor ones, can expose your system to cyberattacks by creating backdoors or weakening system defenses. Left unchecked, these vulnerabilities can escalate, increasing the risk of data breaches.

3. Compliance Violations

Compliance with regulations like GDPR or HIPAA becomes more challenging when configuration drift occurs. Undocumented changes can result in compliance violations during audits, leading to costly fines. Systems that aren't properly monitored can easily fall out of compliance with industry standards.

4. System Performance Degradation

Configuration drift can cause system performance to degrade over time. Untracked server or network settings changes can lead to slower response times and increased downtime. What might be a quick, undocumented fix in an emergency can cause long-term performance issues.

5. Increased Operational Costs

Operational costs can skyrocket when configuration drift goes unmonitored. Over-provisioned resources or outdated configurations often lead to inefficient systems that consume more resources than necessary. Drift can also cause systems to run legacy workloads that inflate infrastructure costs.

Prevention Strategies: How to Avoid Configuration Drift

1. Automate Configuration Management

Manual processes are prone to errors. Using automation tools like Josys ensures your configurations align with your baseline. These tools continuously check for deviations and alert you when drift occurs, helping you prevent small changes from escalating into bigger issues.

2. Conduct Regular Audits

Regular system audits are essential for detecting drift early. Tools like Josys, AWS Config, and Datadog monitor your systems in real time, flagging any changes that occur. Regular audits help keep environments aligned and minimize the risk of drift-related problems.

3. Enforce Strict Change Management

A strong change management process is critical. Every configuration change should be documented and approved, ensuring accountability and reducing the risk of unapproved changes. Clear communication across teams also helps prevent untracked modifications.

4. Use Version Control

When you use version control systems, it allows you to track configuration changes over time. If drift occurs, your team can easily revert to a stable configuration. Version control makes identifying and correcting drift a lot simpler and faster.

5. Maintain Separate Environments

Keeping development, staging, and production environments separate is a straightforward yet effective way to prevent drift. This approach ensures changes made in development don’t unintentionally impact live systems, maintaining stability in production.

How Josys Can Help Combat Configuration Drift

Configuration drift can be complex, but Josys simplifies the process by providing centralized oversight. Josys automatically tracks and monitors real-time access permissions and configuration changes, helping you maintain consistency across your IT infrastructure.

With Josys, you can:

• Automate Monitoring: Detect configuration drift in real-time and respond quickly.
• Ensure Compliance: Keep your configurations aligned with industry regulations through automated tracking.
• Remediate Drift: Quickly identify and roll back drifted configurations to their baseline.

Conclusion

Configuration drift is a serious risk in any IT environment, but it can be managed effectively with the right tools and processes. Automating configuration management, conducting regular audits, and enforcing strict change management practices can prevent drift from causing security, performance, or compliance problems.

Josys provides IT teams with the oversight and automation needed to keep configurations aligned, secure, and efficient. Take proactive steps today to ensure your systems remain stable and free from the risks of configuration drift.

Did you know inactive user accounts are among the top causes of security breaches? These "orphaned accounts" — user accounts that remain active after an employee leaves or changes roles — can easily be overlooked but pose serious risks, including unauthorized access and data breaches. For IT, tackling orphaned accounts is crucial to maintaining client security, compliance, and operational efficiency. This article will explore what orphaned accounts are, why they’re a risk, and how to identify and mitigate them effectively.

What are Orphaned Accounts?

Orphaned accounts are inactive user accounts without an active, authorized user. They often occur due to employee transitions when access isn’t properly revoked. In environments with multiple SaaS platforms, these accounts can slip through the cracks, opening potential backdoors for malicious actors. For IT teams, unmanaged orphaned accounts mean increased vulnerability, compliance risks, and hidden costs for clients.

Key Challenges with Orphaned Accounts

Common scenarios in which orphaned accounts arise include:

• Employee Offboarding and Role Changes: Delays in deactivating access during offboarding lead to orphaned accounts, creating potential backdoors.
  
  
• SaaS Mismanagement: In multi-SaaS environments, tracking user access manually is difficult, allowing forgotten accounts to linger.
  
  
• Inadequate Lifecycle Oversight: Centralized tracking makes identifying and managing inactive accounts easier.

These challenges present risks to security and compliance, making orphaned account management essential for organizations.

Identifying Orphaned Accounts

To detect orphaned accounts, IT teams can apply both manual and automated methods:

Manual Detection

1. Regular Account Audits: Routinely review user accounts to identify inactive or unauthorized accounts, especially on high-risk platforms.
   
   
2. User Activity Monitoring: Track login activity; accounts with long inactivity periods may signal orphaned accounts.

Automated Detection

1. Reporting Tools and Alerts: Automated tools can flag suspicious activity, helping IT identify potentially orphaned accounts.
   
   
2. Access Certifications and Reviews: Some platforms have built-in access review processes that make it easier to detect orphaned accounts proactively.

Mitigating Orphaned Account Risks

After identifying orphaned accounts, IT can take these steps to mitigate risks effectively:

1. Automate Account Deactivation: Automate workflows to deactivate access immediately during offboarding, reducing human error.
   
   
2. Centralized User Management: A centralized platform like Josys can track user access across SaaS applications in real time, enhancing control and security.
   
   
3. Policy-Driven Controls: Apply strict policies like role-based access control (RBAC) to limit or restrict access based on job roles. Josys’ policy-driven features simplify enforcing these controls.

Best Practices for Long-Term Orphaned Account Management

Establishing long-term practices can prevent the creation of orphaned accounts:

1. Regular Access Reviews: Schedule periodic reviews to ensure all accounts are necessary and up-to-date, helping to prevent unauthorized access.
   
   
2. Role-Based Access Control (RBAC): To streamline access management and reduce orphaned accounts, access should be assigned based on roles, not individuals.
   
   
3. Strengthened Offboarding Protocols: Establish clear offboarding processes for consistent, timely access removal. Automated offboarding tools can further reduce errors.

For instance, consider an organization with multiple SaaS platforms and remote teams. By using Josys’ centralized SaaS management platform, IT can automate both provisioning and deprovisioning. This automation ensures that each team member’s access is updated instantly, reducing the likelihood of orphaned accounts, strengthening security, and ensuring compliance.

Conclusion

Orphaned accounts pose significant security and compliance risks, especially in complex IT environments. IT can enhance client security and reduce vulnerabilities by proactively identifying and managing these accounts through automation, centralization, and policy-driven controls. Josys offers a comprehensive solution for managing user lifecycles, simplifying account oversight, and ensuring access control across SaaS and device ecosystems. Explore Josys’ lifecycle management and access control solution today to help secure your client environments more effectively.

Are you ready to transform your IT operations and strengthen your organization’s SaaS security?

Josys is thrilled to announce its latest suite of platform enhancements for Q4, bringing advanced tools to simplify SaaS management, streamline access governance, and uncover cost-saving opportunities.

Here’s everything you need to know about these game-changing updates.

What’s New in Josys?

Enhanced SaaS Security with SSO & MFA Monitoring

Security remains a top priority for organizations managing multiple SaaS applications. With our new Security Configuration module, IT teams can:

• Spot security gaps in Single Sign-On (SSO) and Multi-Factor Authentication (MFA) adoption.
  
  
• Gain granular visibility into non-compliant users and applications.
  
  
• Take action seamlessly with embedded email capabilities to drive compliance.

This feature ensures business-critical apps are secured, reducing vulnerabilities and strengthening your organization’s overall security posture.

Improved Shadow IT Discovery with Okta Integration

Unmanaged or "shadow" applications can pose significant risks to IT security and operational efficiency. With the new Okta integration, Josys expands its powerful discovery capabilities:

• Identify and monitor SaaS applications connected through Okta.
  
  
• Complement existing tools like Microsoft Entra ID and Google Workspace integrations.
  
  
• Gain unparalleled visibility into both managed and unmanaged applications.

This expanded functionality equips IT teams with the insights they need to eliminate blind spots and tighten control over their SaaS environments.

Streamlined Access Reviews to Reduce License Waste

Managing user access permissions and licenses is now easier than ever with Josys’ Access Review surveys. Here's what you can do:

• Create and distribute customized user access review surveys directly from the Josys platform.
  
  
• Collect actionable feedback to align permissions with business needs and policies.
  
  
• Use a centralized dashboard to easily review and adjust permissions and licenses.

By aligning access privileges with actual needs, IT teams can mitigate security risks, ensure compliance, and eliminate costly license waste.

Free SaaS Health Check

Curious about the state of your SaaS stack? For a limited time, Josys is offering a FREE SaaS Health Check to help you uncover risks and optimize costs. This comprehensive diagnostic includes:

• A SaaS Health Score™, benchmarking your security against industry standards.
  
  
• Insights into potential cost savings from unused licenses.
  
  
• Actionable recommendations to strengthen your SaaS environment.

The analysis covers up to five apps, including popular tools like Salesforce, Google Workspace, and Microsoft 365.

Sign up today to take advantage of this exclusive offer!

Take the Next Step in SaaS Management

With Josys’ latest features, IT teams can focus on strategic initiatives rather than administrative burdens. These enhancements are designed to make your SaaS environment more secure, efficient, and aligned with business goals.

Ready to see the difference? Explore these new tools and sign up for your FREE SaaS Health Check today!