A global hardware manufacturer, Anker Group has rapidly expanded, presenting significant IT management challenges. As they grew, managing thousands of devices and maintaining operational efficiency became increasingly difficult.
Known for their innovative hardware solutions, Anker Group's expansion has been impressive, with nearly 10 new hires each month. This growth strained their limited IT resources, leading to device procurement, kitting, and account management inefficiencies. They faced resource shortages and a lack of comprehensive IT management solutions.
Anker Group implemented Josys after a thorough evaluation to tackle these challenges. The key factors influencing this decision included Josys’s one-stop service for managing devices and SaaS, outsourcing capabilities, and a consultative approach. Hiroaki Takeuchi, General Manager of the Organizational Strategy Division, highlighted how Josys’s proactive approach aligned perfectly with Anker's needs.
Josys offers a comprehensive solution, handling everything from account management to device kitting, storage, and ledger management. This integration ensures seamless operations and reduces the complexity of managing multiple systems.
By outsourcing procurement and kitting tasks to Josys, Anker's in-house IT staff could focus on core activities. This significantly reduced their workload and allowed them to dedicate more time to strategic initiatives.
Josys's flexible and consultative approach ensured that Anker received tailored solutions to meet their evolving needs. This proactive stance helped anticipate potential issues and adapt solutions accordingly, aligning with Anker's dynamic business environment.
Implementing Josys brought about substantial improvements for Anker Group. Here’s a detailed look at the changes:
By integrating Josys, Anker Group achieved an impressive 75% cost reduction. This significant saving allowed them to reallocate resources more effectively across the organization.
Josys streamlined various processes, reducing work hours and enabling one person to handle tasks that previously required two. This boost in efficiency allowed the IT team to focus on more strategic initiatives.
With Josys, Anker Group could better manage network security and personal information protection, ensuring compliance with industry standards and regulations.
The internal feedback on Josys was overwhelmingly positive. Employees appreciated the system's ease of use and ability to alleviate their workload, leading to calls for its expansion to other departments.
Josys provided detailed insights into SaaS usage, allowing Anker Group to monitor and manage their software more effectively. The alert function helped prevent omissions and ensured that all software was used to its full potential.
Josys has transformed Anker Group's operations by reducing costs by 75%, improving efficiency, and enhancing security. The positive internal feedback and detailed insights into SaaS management highlight the system's effectiveness and potential for future growth. For businesses looking to streamline their processes and achieve similar results, Josys offers a comprehensive, tailored solution. Contact us for a demo to see how Josys can benefit your organization.