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CASE STUDY

Underworks Streamlined SaaS Management and Reduced Operational Costs with JOSYS

Underworks Co., Ltd., a pioneer in the consulting industry, is committed to creating a future beyond imagination by offering comprehensive digital marketing support. With a vision to enhance the future through technology and enrich people's lives, the company has been a trailblazer since its inception in 2006. However, as the company expanded its global footprint and adopted a fully remote work environment, the need for efficient corporate operations became paramount.

The Challenge

  • Handling corporate tasks such as accounting, labor, general affairs, and legal affairs single-handedly.
  • The increasing complexity of IT asset management with the growth of the company.
  • Time-consuming kitting operations, requiring physical presence at the office.
  • Inefficient management of SaaS accounts and devices using Excel spreadsheets.

Masae Isoshima from the President’s Office emphasized the need for a solution that could streamline these processes.

 

The Solution

Upon discovering JOSYS, Underworks saw the potential to address its operational challenges:

  • Outsourcing kitting operations, allowing for remote completion without the need for office visits.
  • Centralized device and SaaS account management, providing real-time insights.
  • Efficient management of devices and accounts on a per-user basis, eliminating the need for Excel spreadsheets.

The company was particularly drawn to JOSYS’s capability to handle kitting from just one unit and its user-friendly interface.

 

The Results

Post-JOSYS implementation:

  • Kitting work can be completed remotely, saving significant man-hours.
  • Centralized and accurate device and SaaS account management.
  • Enhanced visibility into who owns which SaaS accounts.

Isoshima praised JOSYS for its responsiveness and the ability to manage non-linked applications. The introduction of JOSYS has not only streamlined operations but also provided peace of mind in case of unexpected risks.

 

Conclusion

Underworks Co., Ltd.’s collaboration with JOSYS underscores the importance of efficient IT asset management in a fully remote environment. By leveraging JOSYS, Underworks has fortified its commitment to innovation in the digital marketing industry.

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