New Features & Improvements: September 2024

It's been an exciting month of product innovations here at Josys! We’re thrilled to introduce a host of powerful new features to the Discovery App Dashboard, making it easier than ever to safeguard your organization’s IT environment.

In addition to our seamless Google Workspace integration, the silent Josys Browser Extension, and hundreds of other app integrations, we’ve taken shadow IT discovery to the next level. With the integration of Microsoft Azure AD audit logs and sign-in activity, your team can now identify even more unknown app utilization. Thanks to our QuickScan feature, this detection process takes as little as 15 minutes after integrating these apps—giving you immediate insights.

To further empower IT teams, we’ve integrated Netskope's Cloud Confidence Index (CCI). This feature evaluates the risk levels of newly discovered apps, providing crucial information like compliance certificates and app type to help IT teams prioritize which apps to review and approve—ensuring your organization remains secure and compliant.

We’re also excited to announce the launch of the Global Dashboard in our Multi-Tenant Portal! This new feature unifies all tenant data into one centralized, actionable dashboard, simplifying management at scale.

Discover all the details about these exciting updates below!

Microsoft Entra ID Added as New Dicovery Source

We have added Azure AD (Entra ID) as a new app discovery source, significantly enhancing our shadow IT discovery capabilities. Josys now supports App discovery through Azure AD, Google Workspace, and the Josys browser extension, providing comprehensive shadow IT detection.
KB: here

Integration with Netskope's Proprietary Cloud Confidence Index^TM (CCI) Increases our coverage to 14,500 Apps

We have expanded our SaaS database by integrating Netskope’s proprietary Cloud Confidence Index™ (CCI). This enhancement increases our coverage from 2,500 to 14,500 apps and provides information on compliance, risk levels, and app categories on the Discovered Apps dashboard.

Instant Shadow IT Detection Now Available

Customers no longer have to wait overnight to see discovered apps for the first time. With QuickScan Discovery, apps can be identified within 15 to 45 minutes of an app being used, expediting visibility of shadow IT. Detection turnaround time depends on the volume of each app’s audit logs, but IT admins can monitor the QuickScan Discovery status from the Scheduled Tasks section.

Multi Tenant Portal Enhancements:

1. MTP Dashboard Launched!

Previously in beta, the MTP now consolidates real-time tenant data into a global dashboard view, making it easy for MTP Admins to manage their tenants’ SaaS environments. Here’s a snapshot of what’s included:

• • User Profiles Onboarding & Offboarding Management:Admins can view pending employee onboarding and offboarding activities per tenant.

• • SaaS Security: Admins can get insight into shadow IT of each Tenant. This includes:

• • • Discovered Apps with risk breakdown
    • Count of shadow users

• • License Optimization Opportunities:
    • Admins can view unassigned and underutilized licenses by tenant to eliminate waste and identify optimization opportunities.

• • Device Management:
    • Provides admins a summarized view of device availability by tenant and device type, to help manage inventory.

Additionally, the dashboard also provides effortless navigation to individual tenants for the admin to take immediate action.

2. MTP admins can now add an existing Josys administrator as a MTP administrator and vice versa. This allows MTP admins to be managed on Josys as a regular employee.

• We added new apps to our App Catalog bringing the total number of supported SaaS applications to 257
  • Tokium
  • Postman
  • Jicoo
  • Microsoft Teams

App Integration Enhancements

• License Optimization & Privileged Access Monitoring: Users will now have visibility into procured licenses, app usage information and accounts with privileged access on:
  • Docusign

• Usage Status Applications: We have added “App Usage” detection on additional apps, helping admin identify the underutilized accounts in the last 30 days.
  • Sentry
  • Ping identity
  • NewRelic
  • MONGODB CLOUD
  • Cloudflare
  • Bugsnag
  • Redash
  • Sumo Logic

• Account Deletion: We added support to directly delete shadow users from Josys on the following apps:
  • Google Tag Manager
  • Sendgrid
  • Sophos
  • Acronics
  • Sentry
  • Ping identity
  • NewRelic
  • MONGODB CLOUD
  • Cloudflare
  • Bugsnag
  • Mailtrap
  • Jamf Pro
  • Redash
  • Sumo Logic

Bug Fixes:

1. Reported integration issues on Hennge were resolved.
2. We resolved the missing "Additional Information" column in the Managed apps CSV export. Admins can now download the “Additional information” on Managed apps via CSV.
3. The issues with date format are now resolved.
4. Incorrect Assigned License Count displayed for Google Workspace is now resolved.